FAQ Page

FAQ Page

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Our platform provides two separate wallets to help you manage your funds more efficiently:

Investment Wallet: This wallet is specifically for holding funds allocated to your investments. It tracks your investment balance, returns, and withdrawals related to your active investment plans.

Trading Wallet: This wallet holds funds for any trading activities or quick transfers. You can move funds between your Investment and Trading Wallets as needed for flexibility and convenience.

The two-wallet system allows you to keep your investment funds distinct from your trading or operational funds, making it easier to manage your overall portfolio while maintaining clear financial boundaries.

Yes, we offer an option for manual deposits. This allows you to fund your account using alternative methods like bank transfers, checks, or other manual payment methods. Once your deposit is received, it will be processed and reflected in your account balance. Please note that manual deposits may take longer to process compared to automatic methods. Check the available options in your account dashboard for more details on how to complete a manual deposit.

To withdraw money, simply follow these steps:

Log into your account: Access your dashboard using your login credentials.
Navigate to the Withdraw section: Find the "Withdraw" option in the menu or your account settings.
Select withdrawal method: Choose your preferred withdrawal method (e.g., bank transfer, digital wallet, etc.).
Enter withdrawal details: Input the amount you wish to withdraw and any necessary payment details.
Confirm and submit: Review your request and confirm the withdrawal.

Once your withdrawal request is submitted, it will be processed according to the platform's withdrawal times and terms. Keep in mind that certain withdrawal methods may require additional verification.

To upgrade your ranking, follow these steps:

Complete Tasks and Milestones: Achieve specific goals or complete tasks as outlined in the ranking system.
Invite Referrals: Refer new users to the platform. The more successful referrals, the higher your ranking.
Increase Your Activity: Engage more frequently with the platform, such as making regular investments or participating in community activities.
Accumulate Rewards: Earning rewards or achieving higher levels of performance will automatically boost your ranking.

As you progress through these steps, you'll earn badges and move up the ranking system, unlocking new benefits and rewards.

The Referral Levels system works by rewarding you for referring new users to the platform. Here’s how it functions:

Referral Tiers: You start at the first level, and as you refer more people, you move up to higher levels. Each level offers increased benefits, such as higher rewards or additional features.

Earning Rewards: For each successful referral, you earn rewards. The rewards increase as you move up in referral levels. Higher levels may give you a larger percentage of your referrals' investments or other bonuses.

Referral Bonuses: Each new user you refer who successfully joins and makes an investment or action on the platform counts toward your referral level. The more active your referrals are, the faster you progress.

Multi-Level Referrals: Some systems offer rewards not only for direct referrals (Level 1) but also for referrals made by the people you’ve referred (Level 2, Level 3, etc.). This helps you earn rewards passively as your referral network grows.

As you climb the referral levels, you unlock additional incentives, making it a great way to grow your earnings while helping others join the platform!

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